The 10 important words to say:
I apologize for our mistake. Let me put it right.
The 9 important words to say:
Thank you for your business. Please come back again.
The 8 important words to say:
I’m not sure, but I will find out.
The 7 important words to say:
What else can I do for you?
The 6 important words to say:
What is most convenient for you?
The 5 important words to say:
How may I serve you?
The 4 important words to say:
How did we do?
The 3 important words to say:
Glad you’re here!
The 2 important words to say:
Thank you.
The 1 important word to say:
Yes.
This wonderful list was written by my friend Neale Lewis. It is a great way to build a great business, a great relationship, a great team or a great partnership. Practice these words. Say them daily and watch the magic happen.
